emailx

Intruder Alarm Maintenance

Intelligent Security and Fire can take over, maintain, and repair all types of intruder alarms. Just as our systems are designed and installed to the highest industry standards, we apply the same commitment to customer support and ongoing maintenance.

We work closely with a wide range of leading intruder alarm manufacturers, and provide direct links to their user manuals for ease of use. Our established partners include:

2N, A1 Security, A&G, ADE, Advantage, Ajax, ATS, Avanti, Bentley, C&K Systems, Castle Care-Tech, Challenger, Citadel, Cooper Security, Detection Systems, DSC, Eldes, Electronic Line, Fibaro, Fire Burglary Instruments, Gardiner Technology, Gardtec, Guardall, Honeywell, Mayser, Menvier, Pyronix, Regal Safe, Risco, Scantronic, Siemens, Somfy, Texacom, Visonic, Yale.

We are also able to maintain and repair equipment from other reputable manufacturers, ensuring the most suitable solutions for each project. If your existing system is not listed, please contact us for details.

As a SSAIB accredited company and approved Texecom installer, Intelligent Security and Fire provides maintenance services that ensure intruder alarm systems remain secure, effective, and compliant. Regular servicing is essential to keep alarms operating correctly and to meet insurance and regulatory requirements. Our accredited engineers follow strict safety protocols during every maintenance visit, helping to extend system life and safeguard your premises with dependable protection.

We have a fully qualified, accredited team of mobile engineers in contact throughout London and the surrounding counties servicing our clients’ alarm systems. We operate in London, Berkshire, Buckinghamshire, Essex, Kent, Oxfordshire, Hampshire, Hertfordshire, Middlesex and Surrey.

Maintenance Service Contract

In addition to one‑off servicing, Intelligent Security and Fire provide tailored maintenance service contracts designed to give you complete peace of mind. Each contract is built around your specific requirements and ensures full compliance with current regulations and industry standards.

A maintenance service contract keeps your systems operating at peak performance, extends equipment lifespan, and supports ongoing insurance and regulatory compliance. Contract customers also receive priority response, scheduled preventative maintenance visits, reduced callout charges, and access to our 24‑hour emergency support.

To find out how a maintenance service contract can protect your premises and simplify ongoing system care, please contact our customer service team.

What are the Benefits of a Maintenance Contract?

  • Ensuring that your alarm system in optimum operating condition
  • Extending the life of your alarm system
  • Fully equipped service vehicles, carrying a comprehensive range of spares
  • Dedicated customer service desk
  • 24 hours emergency engineer callout service
  • Routine engineer preventative maintenance visits at a time to suit you
  • Industry standard trained maintenance engineers
  • Dedicated technical support service FOC
  • Rapid prioritised response service
  • 50% discounted callout charges

Intruder Alarm Engineer Maintenance Checklist

In order to comply with European and British standards and to ensure that an intruder alarm system remains reliable, it is vital that it is maintained regularly.

Listed below are a selection of the checks that are carried out by our engineers during a routine alarm maintenance:

  • Check history of alarm system since last maintenance service
  • Visual inspection of all major alarm components including cabling & connections where accessible for signs of deterioration or damage
  • Check mains power supply including charging rates
  • Check battery power supply including charging rates
  • Check and Walk Test all detectors
  • Check satisfactory operation of manually operated devices e.g. panic buttons
  • Check and test all audible warning devices - sirens, speakers
  • Check and test remote signalling equipment (where appropriate)
  • Make adjustments as necessary
  • Repair any minor faults (where possible)
  • Retrain the users on the use of the alarm system (if required)
  • Log all test results
  • Return the alarm system to operational status

Intelligent Security and Fire also provide an intruder alarm repair service for existing alarm systems, regardless of the model or manufacturer.

For maintenance or repairs to your existing system, you can either book an engineer directly using our online form, or contact our customer service team today for more information about our intruder alarm maintenance and repair services.