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Intercom Maintenance
Intelligent Security and Fire takeover, maintain and repair all types of intercom systems. We have a fully qualified and accredited team of mobile engineers operating across London and the surrounding counties, providing reliable servicing for our clients’ intercom systems.
We work closely with a wide range of leading intercom manufacturers, and provide direct links to their user manuals for ease of use. Our established partners include:
2N, AES, ACT, Bell System, BPT, CISA, Comelit, Commax, CVK, Diatem, Elvox, Farfisa, Fibaro, Hikvision, Intratone, Paxton, Raytel, Videx.
We are also able to maintain and repair equipment from other reputable manufacturers, ensuring the most suitable solutions for each project. If your existing system is not listed, please contact us for details.
Maintenance Service Contract
In addition to one‑off servicing, Intelligent Security and Fire provide tailored maintenance service contracts designed to give you complete peace of mind. Each contract is built around your specific requirements and ensures full compliance with current regulations and industry standards.
A maintenance service contract keeps your systems operating at peak performance, extends equipment lifespan, and supports ongoing insurance and regulatory compliance. Contract customers also receive priority response, scheduled preventative maintenance visits, reduced callout charges, and access to our 24‑hour emergency support.
To find out how a maintenance service contract can protect your premises and simplify ongoing system care, please contact our customer service team.
What are the Benefits of a Maintenance Contract?
- Ensuring that your intercom system is in optimum operating condition
- Extending the life of your intercom system
- Fully equipped service vehicles, carrying a comprehensive range of spares
- Dedicated customer service desk
- 24 hours emergency engineer callout service
- Routine engineer preventative maintenance visits at a time to suit you
- Industry standard trained maintenance engineers
- Dedicated technical support service FOC
- Rapid prioritised response service
- 50% discounted callout charges
Intercom Maintenance Engineer Checklist
In order to comply with European and British standards and to ensure that an access control system or intercom system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by our engineers during a routine preventative maintenance inspection / service visit:
- Visual inspection of the system to ensure that it conforms to the specification
- Check mains power supply including charging rates (where applicable)
- Check battery power supply including charging rates (where applicable).
- Check satisfactory operation
- Make adjustments as necessary
- Cleaning control components
- Clean external entrance panel/s
- Log all test results
- Retrain the users on the use of the system (if required)
- Check all locks and lock releases are working correctly
- Check all speech unit levels are correct
- Check cameras and video monitors are operational and images clear
Intelligent Security and Fire also provide an intercom repair service for all existing intercom systems regardless of the make or model.
For maintenance or repairs to your existing system, you can either book an engineer directly using our online form, or contact our customer service team today for more information about our intercom maintenance and repair services.